Ordering and design
Is professional design included?
Yes. Your order includes professional design and an artwork proof before anything is printed.
When do I send my logo and business details?
Send them after ordering using the instructions in your confirmation. Include your logo, business name, services, telephone number, website and preferred colours.
Can I approve the design before production?
Yes. Production begins only after you approve the artwork proof.
Vehicle suitability
Will magnetic signs work on every van?
No. They require clean, smooth, flat and magnet-compatible steel panels. Aluminium, plastic, glass, heavily curved areas, filler and some repaired panels may not hold a magnet.
How can I check my van?
Test every intended panel with a strong household magnet. Materials can vary across the same vehicle.
Can I move the signs to another vehicle?
Only when the second vehicle has compatible flat panels and the shape and size fit safely.
Fitting and care
How do I fit the signs?
Clean and fully dry the van and the back of the sign. Place one edge first and smooth the panel down so the entire back lies flat with no trapped debris.
Should I remove them for cleaning?
Yes. Remove and clean behind them regularly, and follow the care instructions supplied with your order.
Delivery and orders
Do you deliver across the UK?
Yes, UK-wide delivery is available. The delivery information shown during checkout applies to your order.
Can I order for several vans?
Yes. Email orders@thesigndept.com for fleet or multi-vehicle orders so each vehicle and artwork proof can be handled correctly.